Terms & Conditions

Payment Terms & Conditions:

All services are to be paid upfront and in full prior to the commencement of the service delivery, unless otherwise agreed.

All sessions have a twelve-month expiry period.

Sonia Motum takes pride in ensuring that every client experiences a safe learning environment where they are supported to reach their goals and develop new personal insights to support their personal and professional development. 

If any client of Sonia’s believes they did not receive a quality experience, then Sonia will happily refund monies paid.

Rescheduling and cancellation policy:

We ask clients for a commitment to their development and understand that sometimes work or personal priorities take precedence. We kindly request a minimum of 24 hours’ notice to reschedule or cancel a session otherwise the full session fee will be charged without a reasonable explanation.